Returns & Exchanges

At Prolon Life, we want you to be completely satisfied with your luxury fashion purchase. If your item isn't the perfect fit, we offer hassle-free returns on all unworn items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Print Your Label

  Once approved, download and print your prepaid shipping label and include the original packing slip inside your return package.

• 3.
  Package Your Items

  Securely pack the unworn apparel in its original packaging with all designer tags still attached to ensure a smooth inspection process.

• 4.
  Ship and Track

  Drop off your package at any authorized carrier location and keep your tracking number handy while we process your refund or exchange.